JOB DESCRIPTION

• Job Title: Marketing & Communications Manager

• Department: Outreach & Communications

• Location: preferably Hong Kong

• Reports to: CEO and SVP Outreach & Communications

ABOUT THE CENTRE FOR CHILD RIGHTS AND BUSINESS

The Centre for Child Rights and Business (The Centre) is one of the very few organisations in the world working exclusively on child rights issues in the business context. In the 10+ years of our journey to date, we have improved the lives of thousands of children, young people and working parents. We’re a friendly, diverse and international team coming from a range of backgrounds, who all share a joint passion: to make the world a better place for children by helping international businesses in their sustainability and responsible supply chain efforts.

ROLE AND RESPONSIBILITIES 

We are hiring an experienced MARKETING & COMMUNICATIONS MANAGER to help us keep growing. If you're a dedicated and ambitious communications professional looking to gain experience working for an international purpose-driven organisation in the child rights and human rights space, The Centre is an excellent place to grow and develop your career.

We are looking for a candidate to assist The Centre in propelling its brand's image and increasing awareness of our work through consistent messaging and a strong communications strategy. The successful candidate will be a multi-skilled, multi-tasker who is eager to learn and passionate about making a positive difference. They will oversee everything from the development of brand collateral and website management to developing and implementing internal and external communications, social media outreach and marketing strategies. Our Marketing and Communications Manager works closely with all teams at The Centre to effectively bring across our work, impact and outcomes, to increase our visibility and contribute to our strategic goals. 

This role is a full-time post and will preferably be based in Hong Kong. 

CORE RESPONSIBILITIES 

The position includes but is not limited to the following specific tasks:

1. Develop and implement marketing and communications campaigns and strategies and monitor their success; 

2. Develop strategic, targeted communications campaigns to help us to further our organizational goals, reach a wider audience and engage a broader set of business and civil society stakeholders; 

3. Provide strategic communications guidance to individuals at all levels throughout the organization on reports and other key deliverables, taking an editorial lead to ensure that all assets delivered to clients have the highest, professional level of written English-standards and are consistent with The Centre’s branding, style and voice;

4. Oversee the production and maintenance of marketing and communications materials and integration of The Centre’s brand identity into written and electronic (email, web, social media) communications, including white papers, website copy, templates, leaflets, presentations and more;

5. Lead, manage and grow The Centre’s social media channels;

6. Track the effectiveness of various campaigns and course corrections as required;

7. Manage communications spend and work with vendors and agencies to create and/or localize communications and marketing activities and develop supporting assets;

8. Oversee the implementation and delivery of communication packages, including managing project budgets, conceptualising videos and scripts and liaising between project teams and external vendors;

9. Write and publish The Centre’s quarterly newsletters and all email campaigns;

10. Write and edit a broad range of communications and marketing materials, including marketing brochures, webpage, articles, press releases and blogs, ensuring strong SEO for content published on The Centre’s website;

11. Manage and maintain The Centre’s website to ensure it is accurate, timely, and user-friendly; includes proactively planning web content, identifying needed updates and direct content update efforts;

12. Assist different teams with language review, editing and formatting of reports and other written materials for clients;

13. Assist in the planning, preparation and promotion of in-person and/or online events, such as official study launches, including writing press releases and designing images for website and social media promotion;

14. Research and explore new promotional possibilities;

15. Other duties as requested.

SKILLS, EXPERIENCE AND QUALIFICATIONS

• Minimum of five (5) years’ experience in the field of marketing and communications, communications experience in social work, child rights, business and human rights, or sustainability will be a plus;

• Work experience in a similar role in the not-for-profit sector preferred;

• Proven success designing and executing marketing and communications strategies and campaigns;

• Excellent Microsoft office skills especially Word and PowerPoint;

• Proficiency in Adobe Creative Suite, esp. Photoshop, InDesign and Illustrator, a major advantage;

• Superior command of both verbal and written English (mother tongue level); knowledge in other Asian language would be a plus;

• Editing / proofreading and strong writing skills are a must; 

• Great multitasker and capable of simultaneously managing multiple projects with different deadlines;

• Strong experience in content development and familiarity with content management systems;

• Experience in developing effective press, PR and social media campaigns;

• Experience managing social media accounts i.e. Facebook, LinkedIn, Twitter;

• Excellent organisational and time management skills; 

• Ability to work under pressure and in a fast-paced environment;

• An excellent communicator with a strong eye for detail;

• Up to date on industry trends, and able to stay ahead of the curve;

• Self-motivated and a can-do attitude, with the ability to work independently and in a team;

• Must be able to think analytically and strategically;

• A strong network of relevant PR and media contacts would be highly advantageous.

Application with cover letter and CV should be sent recruitment@childrights-business.org, closing date: 30th May 2022. Please also indicate the salary expectation in your application email. 

This is a newly created role to support, coordinate and implement project activities on the ground, including communication with all project partners and stakeholders, for a USDOL grant-funded project in Malaysia to combat child labour in the apparel and palm oil industries.

The position is a full-time engagement and must be based in Malaysia. 

CORE RESPONSIBILITIES 

The position includes but is not limited to the following specific tasks:

• Manage, cooperate and execute tasks related to this project to ensure smooth and timely implementation, including 

• o   Prepare, update and follow workplans

• o   Liaise with partners and stakeholders

• o   Submit project deliverables and reports in a timely manner

• o   Contribute to the creation and sharing of knowledge within the project and The Centre

• o   Escalate challenges to the supervisor in a timely manner and propose solutions and alternative strategies to achieve results

• Conduct child labor risk assessment in different supply chain tiers

• Carry out rapid assessments of child labour cases as per The Centre’s methodology and in close contact with the Centre’s Child Labour Focal Person

• Conduct and monitor remediation of identified child labor cases

• Conceptualise, prepare, coordinate and conduct trainings and awareness raising campaigns (as a lead trainer) with different stakeholders both in person and online.

• Conduct desk research as well as monitoring and evaluation reports by summarising and documenting results, lessons learned and good practices from the implementation of the project

• Participate in identifying and connecting with partners, including local governmental agencies, sectoral associations, international and national NGOs, government entities, educational institutions and commercial service providers and trainers etc. 

• Other tasks as assigned by The Centre such as data analysis, reporting, participating and representing The Centre in events, conferences, meetings as decided in cooperation with the VP Services & Products

• Regular calls with The Centre’s colleagues in other offices, regular check-in with VP Services & Products

• Travel required (mostly domestic)

SKILLS, EXPERIENCE AND QUALIFICATIONS

• Minimum of five (5) years experience in the field of human rights due diligence, child rights, in particular child labour, social compliance, with audits/assessments experience and certification as auditor (e.g. FLA/SAI etc certified auditor) a plus 

• Experiences relating to Malaysia’s apparel/palm oil industry strongly preferred

• Strong skills in tool development and report writing

• Strong skills and experience in project management (incl. meeting deadlines, achieving targets etc)

• Strong and proven skills as a trainer and facilitator

• Bachelor’s degree or Master’s degree reflecting expertise in areas relevant to this project, such as social sciences, labor law, public policy, sociology; or, ten (10) years or more of related work experience; 

• Good command of both verbal and written English and Bahasa Malaysia, knowledge in other south east Asian languages a plus

• Self-motivated, independents, pro-active, team-work spirit

Application with cover letter and CV should be sent recruitment@childrights-business.org , closing date: 20th April 2022.  Please also indicate the salary expectation in your application email.